I’m out of #gez @domino_the_destitute69

I’m out of #gez @domino_the_destitute69

21 Aug 2014 / 0 notes

Please note: this conversation starts about 10 minutes in — by this point my wife and I are both completely flustered by the oppressiveness of the rep.

So! Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka “customer retention”).

The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she handed me the phone. Overhearing the conversation, I knew this would not be very fun.

What I did not know is how oppressive this conversation would be. Within just a few minutes the representative had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone.

This recording picks up roughly 10 minutes into the call, whereby she and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep’s repeated question — it was clear the only sufficient answer was “Okay, please don’t disconnect our service after all.”).

Please forgive the echoing and ratcheting sound, I was screwing together some speaker wires in an empty living room!

Updates:
7/15 - Comcast has issued an apology: http://corporate.comcast.com/comcast-voices/comcast-statement-regarding-customer-service-call
7/16 - I have continued to reiterate publicly that I do not want Comcast to terminate the rep, and that I believe the call itself belies a deeper, systemic dysfunction:
https://twitter.com/ryan/status/489576392250519552
https://twitter.com/ryan/status/489576399636676609
https://twitter.com/ryan/status/489576406301413376

26 Jul 2014 / 0 notes

Finally, after a week of frustration, returns and exchanges, I present you: Vishera. Current specs: Asus M5A99X EVO R2.0 Motherboard, AMD FX-8350 Octacore processor @ 4.0Ghz base, 4.2Ghz Turbo with 8GB of DDR3 1333Mhz Ram, MSI Nvidia Geforce 750 Ti 2GB GDDR5 GPU @ 1,120Mhz boost and a 1TB 7200 HD (for now). #custompc

Finally, after a week of frustration, returns and exchanges, I present you: Vishera. Current specs: Asus M5A99X EVO R2.0 Motherboard, AMD FX-8350 Octacore processor @ 4.0Ghz base, 4.2Ghz Turbo with 8GB of DDR3 1333Mhz Ram, MSI Nvidia Geforce 750 Ti 2GB GDDR5 GPU @ 1,120Mhz boost and a 1TB 7200 HD (for now). #custompc

19 Mar 2014 / 0 notes

vanjalen:

deep

vanjalen:

deep

(Source: afternoonsnoozebutton)

13 Mar 2014 / Reblogged from nalizzle with 259,536 notes

indaymusic:

Kettering | The Antlers

I should have quit but
Instead I took care of you

27 Feb 2014 / Reblogged from inday-music with 1,773 notes

Chat with me on @Meow_App: 125minus56. Meow is Fun & Random! Get the app: http://meow.me/?app

Chat with me on @Meow_App: 125minus56. Meow is Fun & Random! Get the app: http://meow.me/?app

11 Feb 2014 / 0 notes

I’m in #Mexico

I’m in #Mexico

18 Jan 2014 / 0 notes

Your mom’s dildo has arrived.

Your mom’s dildo has arrived.

18 Jan 2014 / 0 notes

Meet Deadpool.

Meet Deadpool.

5 Jan 2014 / 1 note

77 degrees in December. #SoCal

77 degrees in December. #SoCal

30 Dec 2013 / 0 notes

Listen/purchase: Shades of Blue by Blaau

12 Nov 2013 / 0 notes

If you can’t feel sub bass, I feel bad for you, son, ‘cause I got 69 problems and feeling bass ain’t one.

6 Nov 2013 / 2 notes

(Source: brookealah)

17 Oct 2013 / Reblogged from kappakoneko with 9,562 notes

(Source: blxckfawn)

17 Oct 2013 / Reblogged from kappakoneko with 487,156 notes

(Source: ashleighmeoww)

17 Oct 2013 / Reblogged from kappakoneko with 382 notes